Delete your account

Delete from the app (recommended)

The steps are the same on iPhone, Android and in the web app at studyapp.cognitivesquad.com/app. One account covers every device, so deleting it anywhere deletes it everywhere.

1. Open Study App (or sign in to the web app) and go to the Profile tab.
2. Scroll to the bottom and tap Delete account.
3. Confirm. You may be asked to sign in with Google again to verify it is you.

Request deletion by email

If you no longer have the app installed and cannot use the web app, email contact@cognitivesquad.com from the Google account you used to sign in, with the subject “Delete my Study App account”. We will confirm and complete the deletion within 30 days.

What is deleted

• Your profile (name, email, photo) and sign-in record.
• Your library: uploaded files, parsed text, covers and offline audio.
• Bookmarks, highlights, notes, reading positions and preferences.
• AI results: summaries, quizzes, podcast scripts, figure descriptions and assistant chats.
• Usage counters and subscription records held by us.

What is kept

• Anonymised, aggregated statistics that cannot be linked to you.
• Purchase records held by Apple, Google or Razorpay under their own policies. Deleting your account does not cancel an active store subscription: cancel it in your App Store or Google Play subscription settings first. A web subscription (Razorpay) is cancelled for you as part of account deletion.
• Records we are legally required to retain, for the period required by law.